1. THE ISSUER AND THE OWNER OF THE DISCOUNT CARD
The issuer and the owner of Discount Card is the company J.K.PROJECT s.c. [civil partnership], managing Queen Boutique Hotel****, hereinafter referred to as HOTEL.
2. THE HOLDER OF THE DISCOUNT CARD
The holder of the discount card is the person(s), whose name is on the discount card, accepted terms and conditions and fulfilled any of the other conditions concluded in section no. 3 of this terms and conditions, hereinafter referred to as HOLDER.
3. PURCHASE OF THE DISCOUNT CARD
The program is free and dedicated to every adult natural person who registered in the program by completing the declaration of the participation. The declaration form is available at www.queenhotel.pl (discount card tab). Personal data will be stored and accessed exclusively for HOTEL statistical and marketing purposes.
4. RIGHTS OF THE HOLDER
4.1 The holder is entitled to receive discount on accommodations, food and SPA services offered by Queen Boutique Hotel in accordance with pricing policy of the Hotel for the duration of the program.
4.2 The amount of the discount is 10%.
4.3 Discount rates are valid only for booking made directly through the hotel:
4.3 Discount rates are invalid when the Holder:
4.4 The discount for the selected services will be granted only after prior displaying of the discount card.
4.5 The discount cannot be granted for the services purchased before accessing to the discount card program.
4.6 The discounts from other sources cannot be merged with the discount card.
4.7 Queen Boutique Hotel discount card is not legal tender and cannot be used as credit, debit or ATM card.
5. EXPIRY DATE OF THE DISCOUNT CARD
5.1 The discount card is valid for an unlimited period. HOLDER has the right to purchase accommodation services offered by the HOTEL with 10% discount. The other services offered by the HOTEL, such as food and SPA, the HOLDER may purchase with 10% discount only after prior displaying of the discount card.
5.2 HOTEL has the right to terminate the program at any time without stating the reason. In this case all discount cards issued by the HOTEL will be invalidated.
6. THE FINAL CLOSES
6.1 This regulations are available at Queen Boutique Hotel and on hotel website at www.queenhotel.pl.
6.2 Hotel reserves the right to amend terms and conditions. Each implemented change to the program will be updated in terms and conditions available on hotel website. In case of implementing amendments to regulations changes are coming into force in 14th day from enforcing new regulations.
“Great location for both the Old Town & Jewish Quarter. Rooms were spacious, clean and comfortable. Staff were very helpful and friendly. Organised airport pick up for us and also private trip to Auschwitz & Salt Mines with the entire service being faultless.”
16 March 2019
“From the moment we arrived at this hotel to the moment we left, we couldn't have been treated any better. nothing was too much trouble. Every person in the hotel was so helpful and pleasant, even the guys on reception stood to greet us every time we came in. we used their taxi service which was a gorgeous Mercedes and so much hassle free than i thought it could be. our room was just like the photo's on the site. very clean and spacious and the breakfast in the morning was absolutely delicious. this hotel is on a main road and is situated in between the Old Town and the Jewish Quarter so was probably about a 10 mins walk to the center of each. All in all Krakow is an amazing place and i would definitely go back and i would 100% return to this fabulous hotel”
11 March 2019
“My 2nd time staying here in as many months and it didn't disappoint....cannot recommend this hotel enough. I recently returned to celebrate my anniversary and we were delighted to receive a room upgrade. The reception staff will do anything to make your stay as comfortable as possible. They organised our day trip to the Saltmines and Auschwitz with our own private driver, organised a packed lunch also for us and I cannot fault this .... An absolute must do.”
4 March 2019
“Staff were extremely welcoming and more than happy to help you with any quieries ... booking trips..taxis and restaurants. Location is perfect fir shopping..jewish quarters and the old town. The Hotel is lovely ... food is top notch.”
22 December 2018
“Nice modern hotel in a central location. Very quiet, at least the internal room that we have stayed in. Big, renovated and clean room. Excellent well equipped and spacious bathroom and toilet. Very good breakfast with lots of options. Great service, we received very nice travel recommendations and also booked one of the destinations via them. Good value for money. What else can I say? Fantastic hotel.”
21 December 2018
“My wife and I stayed here over a nice long weekend, to say the staff are friendly is an understatement. On arrival we were presented with a free room upgrade which was a nice start to our weekend. The reception staff were always nice and very knowledgeable of the area and help was always at hand. The whole hotel was a pleasure to stay in. The food was superb. The location was superb, and it was a wonderful stay. We will certainly be back. Thank you to one and all.”
26 November 2018
“I can’t speak highly enough of this wonderful boutique hotel in Krakow. Approaching from what is a quiet and somewhat dismal street I really wasn’t sure what our travel agent had booked us into, but oh boy did we get a surprise. The minute you walk through the door you feel like the single most important guest they have. The staff are all exceptionally well presented and really helpful from restaurant and food options, to book trips and tours and directions on how to get to places of interest and sorting out the room temperatures they were fantastic. We had one of the rooms with a balcony overlooking the garden And it was well worth that little bit extra. Would highly recommend this lovely hotel and its wonderful staff.”
21 November 2018
“Location for sightseeing was perfect! Breakfasts were exceptional! Staff so very friendly and extremely helpful in every way. Rooms were large and lovely, especially the superior rooms with full height windows and balcony overlooking gardens and Wawel Castle! We are going back ...”
12 November 2018
“The Queen Boutique Hotel is a dream! The staff are friendly and very accommodating. They helped with transportation and ideas of great things to do while in Krakow. The restaurant was outstanding! My wife and I think it was one of the best places we dined at during our trip. We will definitely be back in the near future.”
2 October 2018
“A most comfortable and pleasant stay. Our quiet room was a good size and well equipped. The staff could not have done more. It is positioned well for the Jewish quarter and the centre. Certainly, we will return.”
2 October 2018
“Great hotel, lovely and helpful staff, brilliant location - a wonderful place to stay in Krakow both near the Old Town and the Jewish Quarter. Spa treatment was very good and it was a lovely atmosphere to come back to at the end of a busy day sightseeing. Very comfortable. Highly recommend!”
26 September 2018
8 August 2018
28 July 2018
“You Won't Find a Better Hotel In Krakow!
My wife and I stayed at Queen Boutique Hotel. Even prior to our arrival the service was fantastic with prompt and informative replies to questions regarding transport from the airport (take their car service) and tour recommendations. We arrived at about 9:30 and were so pleasantly surprised when advised our room was available. We had breakfast first and their buffet is fantastic. The location is also superb being directly across from the Jewish Quarter and around the corner from the old town. There were usually 3 gentlemen at the front desk and all were professional and helpful. My wife had 3 Spa treatments and they were all excellent. We had upgraded our room to Deluxe with the balcony overlooking the orchard and it was great sitting out there in the late afternoon, sunset, and evening. You might be able to find as good a hotel in Krakow, but we don't think you'll find a better one!” 27 June 2018
“Stayed on a short weekend break, the hotel was lovely, very clean and well run, room was gorgeous an had views over monastery gardens an across into Old Town. The staff were very friendly and courteous, they helped with all arrangements for our trip to Auschwitz. The hotels location is really good 10 minute walk up into Old Town or less than 5 across into the Jewish Quarter. Would definitely stay here again.”
3 June 2018
“Extremely helpful hotel staff very professional
Hotel room very comfortable
Breakfast was excellent with plenty of choice
Evening Al a carte menu also excellent
Location of hotel very central within easy walking distance from old town and the Jewish quarter
We would definitely stay here again .
16 May 2018
“We loved our room overlooking the garden. The staff were amazing, attentive and helpful. We were pleased to be able to book tours direct from the hotel. The food in the restuarant was delicious, and the chef was able to accommodate our dietary needs. Plenty of variety for breakfast, all well presented and appetising. The bar staff were very professional, and all our drinks were lovely. The location is about a 15 minute walk from the old town. Not too bad if you enjoy walking. I would recommend this hotel to anyone! First class!!”
14 May 2018
“Excellent hotel, central location, easy walking distance to the old town and the Jewish sector. All the staff worked to the highest standards, the front of house and restaurant staff were exceptional and made this a very enjoyable trip.”
11 May 2018
“Stayed here with my wife and two friends. Nothing was too much trouble for the amazing staff. Lovely hotel , with great facilities. Great choice of food for breakfast. Large modern well fitted comfortable rooms. The location is really good for walking to a lot of the tourist sights in the city centre.”
18 April 2018
“Queen Boutique Hotel fulfilled our expectations and more. The room was spacious, quiet and comfortable. Staff were attentive in every way possible and the breakfasts provided lots of choices to set us up for our busy days out. Staff helped us select the best options for all our sightseeing, organising everything we needed. The location was perfect, set between the Jewish quarter and the main square. Definitely worth a return visit, and would thoroughly recommend it to others.”
13 April 2018
“A very pleasant stay with my family on a really modern and clean place. As described. Every single service you can ask for was there! Staff was very responsive and it felt like they were really eager to help out with our questions. They even looked up a restaurant with a particular dish we were looking for. While out shopping we got confirmation that one of the few restaurans had been found and booked in our name!
Tasting menu was great with excellent service. We loved the sauna, unfortunately we weren't able to try out the massage but it looked nice.
Recommended to all who is looking for a classy stay with that little extra feel to it!”
5 April 2018
My wife and I stayed at the Queen Boutique Hotel at the beginning of March 2018 and found it to be a fantastic experience. The staff are very very friendly and helpful. The room we stayed in overlooked the lovely Wawel Castle and rear garden. The food is beautiful with breakfast the highlight. The location is first class being situated between the old town and the Jewish Quarter. We stayed for 7 days and enjoyed every day.” 24 March 2018
“From the moment we were collected from the airport, everything has been perfect, smooth journey fast and efficient check in, a great spacious and very comfortable room in immaculate condition everything you could ask for. The breakfast buffet was one of the best we have ever had could not ask for more.
5 March 2018
“Excellent facilities and breakfast, with an additional menu to order from. The room was a good size and cleaned daily. The hotel team were very helpful. We had arranged trips before our arrival with very quick responses. The location was great between the main square and the Jewish quarter for walking.”
25 February 2018
“From start to finish we could not fault this hotel. Convenient location just a short stroll from the main square & the Jewish Quarter.
Friendly, polite staff & easy check in.
Spacious room, nicely decorated & very clean.
Delicious breakfast & despite what time you went to the dining room there was always space to be seated & the buffet was fully replenished.
Bar prices were good and in some cases cheaper than bars in the square.
Highly recommended & we will return if we visit Krakow again.”
23 January 2018
“Hotel was one of the best that I have stayed in. From the organised transfer from the airport (lovely car), greeting at reception, Sky room upgrade and fantastic breakfast, I couldn't find a fault. Five stars all round.
10 December 2017
“The politeness and presentation of the staff and hotel was excellent. Great selection on the breakfast menu, the room was a good size, clean and modern. It's a 10 minute walk to the market so very near to the centre. I would definitely stay here again and recommend it.”
9 December 2017
“Bed very comfy room spacious and bathroom spotless, staff all very friendly and helpful and location only 15 mins walk from centre of town and only 5-10 mins walk to the Jewish quarter”
8 December 2017
Stayed here for 3 nights. A good welcome from reception (meek!), lots of information. Good size room, bathroom well equipped. All very clean. Staff helpful. Plenty of selection for breakfast. Stayed in room 19, which was a the front of the hotel, a bit noisy but you are in a city. We will ask for a room facing the gardens next time. Hotel was very central. Would stay again.” 16 November 2017
“Lovely hotel . Convenient to explore Krakow.
Excellent stay for 4 days. Hotel staff were extremely helpful and friendly. Happy to arrange and make suggestions re trips, transport and restaurants.” 7 November 2017
“The front desk staff were AWESOME - very accommodating, friendly, went above and beyond to meet our needs. The room was perfectly sized, the bed was comfortable, and the breakfast each morning (included) was phenomenal. The stay could not have been better. ”
6 November 2017
The staff were very helpful and friendly . There was such a selection of food at breakfast, nothing seemed to be of a bothe.” 21 October 2017
“"Very nice hotel"
Stayed for 3 nights, and would definately return. Very comfortable, nice friendly staff and excellent choice of breakfast. Rooms are spacious, comfortable and clean. Location is 10minute walk to main square, and is also convenient to jewish quarter, Shindler’s factory etc.” 19 October 2017
“Lovely hotel situated between the Old Town and the Jewish quarter. This is ideal for exploring Krakow on foot. The staff were friendly and accommodating. They arranged a driver to take us to Auschwitz and the salt Mine on separate days and also to and from the airport. The drivers were well dressed and polite and the vehicles used were lovely big mercedes. The rooms were spacious and clean with everything required. The breakfasts had a great selection and the restaurant food was excellent.”
22 September 2017
“Our holiday started with our airport pickup in a fabulous Mercedes arranged by the hotel. The hotel is cosy and spotlessly clean. Our room was a good size and comfortable with tea and coffee facilities. The breakfast is buffet style with lots of choice of both hot and cold food. We had dinner in the restaurant which was fine dining with fantastic food beautifully presented and very reasonably priced. The staff are very polite,friendly and helpful and smartly dressed. The city is beautiful and the trips, which can be organised by the hotel, thought provoking.”
21 September 2017
“We enjoyed our stay there very much and would definitely recommend it.
The staff were extremely helpful and reliable and always looked smart. The food was very good”
9 September 2017
“This is one Brilliant Hotel. We stayed for 3 nights and upon arrival was greeted with helpful and polite staff at reception. The room was large, spotless and had everything you needed. The breakfast was fantastic and had such a spread of different foods and drinks. The waiters and bar staff were so helpful and friendly, nothing was a bother to them. This Hotel is of a VERY high standard and I could not find one fault in any way.
Great location between the old town and Jewish quarter. Definitely, Definitely recommend this wonderful Hotel. 10/10 Well done. We will be sure to revisit.
6 August 2017
“Very attentive staff. Hotel was very clean and rooms were lovely. We ate at the restaurant and the food was excellent.It was within easy walking distance to the square and the Jewish Quarter. Made use of hotel transport for airport transfers and trips out in a lovely air conditioned Mercedes.The driver Michael was fantastic organising tickets for the salt mine and taking us to Auschwitz. I would definitely recommend this hotel.
31 July 2017
“Everything about our stay in this hotel was fabulous. The staff and their attention to detail, their responsiveness to my emails prior to arrival and their helpfulness and friendliness throughout was the best I have ever experienced in any hotel. This is an exceptional hotel. There was a personalised letter for us in our room when we arrived with some chocolates, the staff couldn't have done more to help us and I would recommend to anyone who wishes to visit this very beautiful city of Cracow, to stay at the Queen Boutique hotel.
25 July 2017
“Wonderful hotel, first class service. Spotlessly clean. Visit every year. The staff at this place are courteous and professional. Nothing is too much trouble for them. Tickets to the Auschwitz, the Salt Mines and other places such as Schindler Factory can be purchased at reasonable rates through the hotel. Do not procrastinate visit the Queen Boutique Hotel at your earliest opportunity.”
19 July 2017
“Fantastic hotel - great service, very clean, comfortable, perfect location! Great location, very clean, fantastic service, very comfortable bed and pillow. Can't say I would change anything about this hotel! I even was able to run to the river which was right down the street, so pack your running shoes!”
1 July 2017
“Hotel beautiful, great location, spotlessly clean, great facilities cannot fault any part of our stay, the hotel staff were outstanding, exceptionally courteous, friendly approachable, hard working and very professional we would definitely recommend and we will definitely be revisiting Krakow and stay at the Queen Boutique hotel”
7 May 2017
“The hotel was exceptional. The staff were polite, friendly and very helpful. Would recommend this hotel. The room was very clean. Lovely bathroom. The breakfast was very good, with an excellent choice of food.”
6 May 2017